Start your Samsung Galaxy S7 edge (USA) in recovery mode to get access your phone advanced options and help your phone running better. Recovery Mode is separate from the operating system and offers many useful options such as reboot system , wipe cache partition , factory reset etc. When the Samsung Galaxy S7 shows on the screen, release the Power key but continue holding the Home and Volume Up keys. When the Android logo shows, you may release both keys and leave the phone I have a Samsung galaxy 7edge. I haven't ever used it. It was given to me and the people before I got it factory reset it and now the Google lock has prevented me from using it. somehow I got it to recognize my Google account and my password and phone number. but it still will not let me in. I get notifications on my other phone. As soon as you can see the ‘Samsung Galaxy S7 EDGE’ on the screen, release the Power key and immediately hold the Volume Down key. Continue holding the Volume Down button until the device Start the phone in Safe Mode then check if the issue occurs in this mode. If it doesn’t then it could be caused by an app you downloaded. Find out what app this is and uninstall it. Wipe the Here’s how: Turn your Galaxy S7 off. Press and hold the Power button. Once the ‘Samsung Galaxy S7’ logo appears, release the Power key and immediately press and hold the Volume Down button Use the volume buttons to scroll down to highlight Wipe Cache Partition. Press the Power button to select it. Scroll down to highlight Yes and press the Power button to confirm. Scroll to Reboot System Now and press Power. Your Galaxy S7 or Galaxy S7 Edge will reboot with a cleared system cache. Using the Volume Down key, navigate through the options and highlight ‘wipe data / factory reset.’. Now highlight the option ‘Yes — delete all user data’ using the Volume Down key and press the Power button to select it. Step 3: Have the phone checked by a technician. Open a browser window (Google browser?) and sign in to your Google "Account" using the link on the page. Once into the account type "devices" (without the inverted commas) into the search box at the top of the page and select Devices Security and check if the device is still listed. If it is click on the 3 vertical dots icon in the desired Method 1. Use Find My Mobile on Galaxy Samsung S7/S8/S9/S10. The first method is to use the “Find My Mobile”, a feature that was built by Samsung to remotely manage phones (lock, erase, unlock, etc.) just as the Find My iPhone of Apple. You can use this feature to get into your Samsung Galaxy S7/S7 edge remotely. Here are the detailed steps WjUO.